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9. Managing project risk

Richard E. (Dick)


Èñòî÷íèê: Richard E. (Dick) Fairley Managing and leading software projects // a John Wiley & Sons, inc., publication. 2009.





9.1 Introduction to managing project risk

The goal of risk management is to identify and mitigate potential problems with suffi cient lead time to prevent adverse impacts on project factors, such as budget, schedule, resources, and cost, and on product features and quality attributes. If unattended, potential problems can become real problems that may lead to crisis situations. For software projects, a crisis is a “show-stopper” that halts or seriously impedes progress. You do not want to be the manager of, or a member of, a project that is in a crisis situation; risk management can help you mitigate potential problems and avoid crises.

Informally, it can be said that risk is the chance a bad thing might happen and the associated consequences should the bad thing happen. More formally, the chance of a bad thing happening is expressed as the probability of occurrence. The bad thing that might happen is a potential problem that hasn’t happened yet but, if it occurs, will have a negative impact on one, some, or all of budget, schedule, resources, cost, product features, and quality attributes. The consequences of the negative impact could be loss of human life, property, information, money, reputation, late delivery of an unacceptable product, unacceptable cost, or your job.

Table 9.1a Quantitative determination of risk exposure levels.

Table 9.1b Qualitative determination of risk exposure levels

Risk is thus characterized by probability p , where 0 < p < 1, and potential loss L . For software projects, the potential loss is usually expressed on an ordinal scale of (Low, Medium, High), or in monetary units, or in dimensionless units of utility.

In mission – critical situations, risk may be expressed as the potential for loss of human life or the potential for signifi cant loss of information or property. Both characterization (probability and potential loss) are important. If p = 0, it means that the potential loss will never become a real loss; if p = 1, it means that the loss has already occurred or will occur with certainty. If the potential loss is negligible there is no reason for concern. If the potential loss is great, effort may be exerted to reduce the impact or the probability even if the probability of occurrence is already very low.(Low, Medium, High), or in monetary units, or in dimensionless units of utility. In mission – critical situations, risk may be expressed as the potential for loss of human life or the potential for signifi cant loss of information or property. Both characterization (probability and potential loss) are important. If p = 0, it means that the potential loss will never become a real loss; if p = 1, it means that the loss has already occurred or will occur with certainty. If the potential loss is negligible there is no reason for concern. If the potential loss is great, effort may be exerted to reduce the impact or the probability even if the probability of occurrence is already very low.

Risk exposure (RE) is the product of probability and potential loss:

RE=p*L

A risk factor having probability p=0.25 of occurrence and potential loss of L=$100,000 has a risk exposure of $25,000.

Quantitative values of probability and potential loss can be used to determine levels of risk exposure, as in Table 9.1a. It is not always possible to quantify the probabilities and potential impacts of risk factors. In those cases risk exposure is characterized in a qualitative manner using an ordinal measurement scale. Risk exposure is then determined by combinations of probability and potential impact, as in Table 9.1b.